The newsletter for integrity engineering.
January 18th, 2023. Issue #7
CNN Opinion provided perspective on social media companies having to make difficult choices when moderating content. They must weigh different perspectives and interests. The recent release of internal documents from Twitter provides insight into how these decisions are made. A comprehensive approach is necessary that considers the behavior of users, content reach, and user control. Transparency is also important for decision-making and prioritization.
* This content is shared for informational purposes only and does not reflect endorsement or affiliation with any political or media organization
How does transparency play a role in decision making for content moderation?
Transparency is necessary for understanding the decision-making process and ranking competing priorities.
How do social media companies balance competing interests and different views of the world when moderating content?
Social media companies must make difficult choices when moderating content, they must weigh different perspectives and interests and make the best choice out of a range of options.
What is a multi-pronged approach for content moderation?
A multi-pronged approach is looking not just at the content but also the behavior of people on the platform, how much reach content should get, and more options for users to take more control over what they see in their feeds.
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