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Internet Services' Dilemma
The newsletter for integrity engineering
March 1st, 2023. Issue #10
The paper on Content Moderation Remedies suggests that internet services should move beyond a binary approach to content moderation and explore effective alternatives that protect user safety and freedom of expression. It argues that the existing hard-wired approach of removal-based moderation will lead internet services down the wrong path, and proposes that content moderation should follow an alternative approach. The paper also highlights the importance of transparency and accountability in content moderation, and suggests that services should adopt procedural due process approaches against content violations.
How can alternative next steps outside of removal be legitimate and realistic?
Alternative approaches to content moderation or governance will only be as legitimate as the existing moderation system/strategy.
How can internet services regulate their virtual “premises” with the limited toolkit available to them compared to regulatory bodies?
Use automated tools such as algorithms and content moderation software to detect and remove content that violates policy
How can companies adopt the least restrictive technical means of restricting content and deploy geolocated and temporally limited content restrictions?
Implementing measures such as geolocation and time-based restrictions. Provide transparent and clear explanations for why content is restricted, and offer users the ability to appeal or request a review of the decision.
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